by Team Sharekhan
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Steps Sharekhan Takes for Your Cyber Safety
- Sep 16, 2024
How we secure your Sharekhan Account
Two-Factor Authentication (2FA)-
All Sharekhan platforms use Two-Factor Authentication (2FA) for added security. Here's how it works across platforms:
Website- login with your ID and membership password then authenticate with a Trading Password or Time-Based OTP (T-OTP) |
App – Log in with your ID and Membership Password. Use a Trading Password Biometrics (fingerprint or facial recognition) or MPIN for transactions. |
TradeTiger – Log in using your ID and Membership Password followed by the Trading Password. |
Additionally, Membership Passwords expire every 30 days prompting secure resets to enhance protection.
Transaction Notifications –
We keep you updated on your account activities through: | End of day trade in cash balance SMSes |
Digital Contract Notes | SMS alerts for all debit transactions from NSDL /CDSL |
System Security Measures - We conduct regular security audits, penetration tests, and ensure compliance with ISO standards to keep our systems safe all the employees access systems while VPN and 2FA ensuring authorised access only.
Trading Restrictions - We restrict trading in penny stocks and illiquid options to minimise risks for our customers.
Cyber Fraud Awareness – We send out regular updates to keep you informed about new cyber fraud techniques and how to protect your account.
Freezing Your Demat Account – If you don't foresee any transactions soon you can freeze your demat account to prevent any debit transactions unfreezing is easy with the necessary forms.
Dormant Account Locking - Accounts inactive for 12 months or marked as dormant limiting trading until reactivated.
How You Can Keep Your Account Secure
Best Practices for Securing Your Account –
1. Enable 2 Factor Authentication (2FA) - Use TOTP for the website or biometrics on the app for enhanced security.
2. Use Secure Email Providers - ensure your email provider alerts you about unusual login activities.
3. Create Strong Passwords - Avoid using easily guessable information and create complex passwords with a mix of characters.
4. Use Password Managers - Securely store and organise your passwords.
5. Rotate Passwords Regularly - Changing your passwords frequently limits their exposure to cyber threats.
Be Alert to Fraud Attempts - Stay cautious of fraudulent messages asking for your credentials. Sharekhan will never ask for your login information via SMS, WhatsApp, or social media.
Conclusion
By adopting these simple security practices and staying informed, you can help us keep your account safe from cyber fraud. Remember never share your login credentials with anyone and follow our security guidelines for a secure trading experience.