For private circulation only

August 14, 2018

Sluggish
I thank you all for a fantastic response. Sharekhan has scored above the BNP Paribas Personal Investors and India norms in all categories of Global People Survey 2018. There is also a definite improvement in the problem areas indicated by the last year’s survey. We are now studying the results of the survey in detail to identify the areas of improvement. Stay tuned, we will tell it like it is.
Mission Central IG, which takes place every three to five years and audits the entire organisation, is over. Mission Regional IG, which audits various functions of the company on an ongoing basis, has begun. It is like an internal audit. The IG exercise is going to be part and parcel of our life as a BNP Paribas group company. It will help us improve the internal controls by identifying the key risk factors and weaknesses in systems, and giving us an opportunity to correct the same.
I will give Team Sharekhan 40 out of 100 in the half-yearly exam. In H12018, our account acquisition plummeted by 30% from the January 2018 peak. Our mutual fund assets under management saw an increase of only 23% against our half-yearly target of a 55% growth. In revenue terms, we fell 10% short of our half-yearly target. Our overall market share dipped by 3% in H12018 compared to H12017. July is already over. We now have only five months to catch up. The stock market is showing signs of recovery, hopefully we can now meet our annual targets. Let’s do it!
The management team of Sharekhan Loans is in place. The Fantastic Four are now fine-tuning the business strategy and operating model. Preparations are also in full swing for the launch of the new business. The key to success of Sharekhan Loans lies in cost management and development of a lean business model. Only a good understanding of the new business will help us cross-sell the loan products better.
The audit of Sharekhan’s information technology (IT) security systems, initiated after an unauthorised attempt to access our IT systems in March this year, is over. The company is now working on plugging the holes. It has appointed Amit Prakash, a trained mechanical engineer and IIM alumnus, as its IT Risk Officer. Amit has 17 years of experience in IT security management. Before joining us he was working as a senior managing consultant at IBM Security Services where he set up a next-generation Cyber Security Center with artificial intelligence capabilities for Mumbai Stock Exchange. He reports to me and is responsible for the overall IT risk management of Sharekhan and its subsidiaries. His key tasks include risk assessment, policy development, IT audit coordination and compliance with the IT security standards. A team from KPMG Consultants has also been engaged to audit all our digital assets. The IT security audit was the first of its kind in Sharekhan and is a step in the direction of absolute IT security.
I congratulate the winners of the Champion of Champions contest. It was an amazing effort by all participants. But we could achieve only 61% of the contest target. A new mutual fund asset collection contest, Sher-Dil, has been announced. Let us work harder and surpass the target this time around. All the best!

Sharp PMS expands the range of our portfolio management service (PMS) products and offers a unique wealth creation opportunity to our customers. Learn about the new product well in order to sell it to the customers.
Our trading app, Sharekhan, has crossed 1 million downloads and is one of the most used apps in the industry. We will soon introduce new features that will allow customers to invest in mutual funds from the app. In the last six months almost 60% of the digital orders placed by our new customers came through our mobile channels like the trading app and the Sharekhan Mini website. This is a good sign and in sync with our digital and mobile first vision. The world of mobile technology moves fast and we must stay ahead by innovating to make the most of the trend.
Published by Team Internal Communications
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