September 8, 2022
What is changing in Sharekhan to promote customer advocacy, a key pillar of Vision 2025?
In 2022
- Net Promoter Score (NPS) to be adopted at each level
- NPS to be leveraged as a key feedback loop to improve customer experience and improve customer advocacy in the process
By 2025
- To find a place in the first quartile in NPS
Change is good.
PARTICIPATE IN CHANGE
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ENGAGE WITH VISION 2025 Visit our Vision 2025 webpage by clicking this link: Share feedback/suggestions on Vision 2025 and transformation project with our CTO Satish Nagda by clicking this link: https://forms.office.com/r/M5C2phFCCL. |
| Published by Team Internal Communications |  |
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